Warranty Claim Form
We are proud of the quality of our products and stand behind our workmanship and materials. We acknowledge that defects or flaws can happen from time to time in any product and we will do our best to make every customer happy. Glow Bug Cloth Diapers guarantee our products against defects in materials and workmanship for a period of 180 days from date of purchase.
Glow Bug Cloth Diapers provides a lifetime warranty on the plastic snaps of our diapers.
To process a warranty claim, the first thing you need to do is fill out our Warranty Claim Form below. We will get back to you with instructions on the next step. In some cases you will be asked to send your product to Glow Bug Cloth Diapers at your expense with proof of purchase of a full package from an authorized retailer, authorized direct salesperson or authorized co-op. This warranty is non-transferable and is void for diapers purchased individually unless expressly authorized by Glow Bug Cloth Diapers. If you have any questions about your warranty or would like to send pictures, please email us at firstname.lastname@example.org. No claim will be processed until we receive and examine the product or confirm the claim by email. Only clean products will be accepted for examination.
PLEASE NOTE! Except when caused by a defect in manufacturing, Glow Bug Cloth Diapers Warranty does NOT cover leaking, diaper odor or normal wear/tear.