We believe that nothing is more important to our business than offering the best customer service possible. We are here to answer your questions, address and resolve any issues you may have and provide the support you need through your Glowbug Cloth Diaper journey.

Here are some useful links that may answer your questions but feel free to contact us any time by email at or through our contact page here. You can expect a response within 1-3 business days. 

  • User Guide - how to prepare and care for your diapers, how to adjust the fit etc.  
  • Troubleshooting Form - If you are experiencing leaks with your diapers or need help tweaking your washing routine.
  • Warranty Claim Form - If you encounter an issue with one of your diapers and need to submit a warranty claim.
  • Diaper Features - list and details about Glow Bug's unique features
  • Video Tutorials - how to adjust and put on your Glow Bug diapers, how to wash your diapers.
  • Cloth Diapers 101 - articles and resources about cloth diapers in general, terms and lingo, benefits, cloth vs. disposables, myths/reality about cloth diapers etc.
  • Contact Us - if you still have questions, we are always here!